Frequently Asked Questions
Everything you need to know about shopping at Nowi
About Nowi
What is Nowi Fashion?
Nowi is an Indian online fashion brand offering trendy, affordable clothing for men and women. We focus on contemporary styles at accessible prices, with over 3,500 products ranging from dresses, tops, and jackets to trousers and co-ord sets.
Does Nowi have physical stores?
Nowi is currently an online-only fashion brand. We focus on providing the best online shopping experience with detailed product photos, size guides, and easy returns. Shop anytime at nowi.fashion.
What are Nowi's best-selling products?
Our best sellers include Puffer Jackets (lightweight, stylish, perfect for winter), Co-ord Sets (effortlessly coordinated outfits), Cargo Trousers (functional fashion with multiple pockets), A-line Dresses (flattering fit for all body types), and Cable Knit Sweaters.
What is Nowi's price range?
We offer affordable fashion for everyone:
Budget-friendly: ₹299 - ₹599
Mid-range: ₹599 - ₹1,299
Premium: ₹1,299 - ₹2,999
Sizing & Fit
What sizes does Nowi offer?
Nowi offers sizes from XS to XXL across all product categories. Each product page includes a detailed size chart with measurements in inches and centimeters to help you find your perfect fit.
How do I find my size at Nowi?
Each product page has a detailed size chart. Measure yourself and compare with our charts. We offer:
Regular Fit: Comfortable, standard sizing
Relaxed Fit: Loose, easy movement
Slim Fit: Body-hugging, tailored look
Oversized: Trendy, extra room
Tip: When in doubt, size up!
Can I exchange for a different size?
Yes! Nowi offers free size exchanges within 7 days of delivery. Contact our support team at support@nowi.fashion with your order number and the size you need. We'll arrange the exchange at no extra cost.
Shipping & Delivery
How much does shipping cost?
FREE shipping on all orders above ₹599! For orders below ₹599, a nominal shipping fee applies. We deliver across India (Pan-India delivery).
How long does delivery take?
Standard delivery: 5-7 business days across India
Express delivery: Available in select metro cities
You'll receive tracking information via SMS and email once your order ships.
How do I track my order?
Once your order ships, you'll receive a tracking link via SMS and email. You can also track by logging into your Nowi account and viewing order history, or contact our customer support team.
Payment
What payment methods does Nowi accept?
We accept multiple payment methods:
• Credit Cards (Visa, Mastercard, Amex)
• Debit Cards
• UPI (Google Pay, PhonePe, Paytm)
• Net Banking
• Wallets
• Cash on Delivery (COD)
Does Nowi offer Cash on Delivery (COD)?
Yes! Nowi offers Cash on Delivery across India. Pay in cash when your order arrives at your doorstep. No advance payment needed.
Returns & Exchanges
What is Nowi's return policy?
Nowi offers an easy 7-day return policy. If you're not satisfied with your purchase, return it within 7 days of delivery. We offer:
• Free exchanges
• Hassle-free refunds
Items must be unused with original tags attached.
Products & Quality
What materials does Nowi use?
We use quality fabrics suited for Indian weather:
Cotton: Breathable, comfortable for Indian climate
Polyester: Durable, easy care
Linen: Premium, perfect for summers
Denim: Classic, long-lasting
Blended fabrics: Best of multiple materials
Material details are listed on each product page.
Contact Us
How do I contact Nowi customer support?
Email: support@nowi.fashion
Hours: Monday - Saturday, 10 AM - 7 PM IST
Instagram: @nowi.fashion
Facebook: /nowifashion